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Technical Marketing Services for IBM

CLEARGOALS is a premier business partner and technical marketing services provider for IBM.  We specialize in services for a wide array of IBM Marketing technology customers.  Our focus is 100% on the IBM Marketing technology stack.  We bill ourselves as a “technical marketing services” firm because we provide a combination of traditional technology consulting (project management, implementation, customization and training) along with operational marketing services ranging from campaign planning through execution.

Technical Marketing Services for IBM

We provide traditional systems implementation, configuration and project management services for all of IBM’s enterprise marketing software solutions.  Our technical services offering includes

  • IBM Marketing & Customer Experience Management products re-seller
  • SugarCRM reseller
  • Implementations & Integration – all IBM Marketing software
  • CRM Implementations & IntegrationTechnical Execution Agency – Sugar CRM
  • Training
  • Support
  • Upgrades
  • Marketing & Customer Experience Management Technology Roadmap
  • Environment Technical Audits and Optimization for existing implementations
  • Resource Augmentation – for all IBM Marketing products
  • Custom Development
  • Marketing & Reporting Data Mart development

Operational Services

As firm that provides technical marketing services for IBM, we staff a pool of operational marketing resources capable of providing “as-needed” campaign creation and execution for IBM Campaign, IBM Interact and IBM Marketing Cloud.  CLEARGOALS operates a marketing operations center in Montreal and New York city wherein our remote campaign experts can work as a direct extension of your marketing team and can provide much needed systems expertise to ensure your campaigns are getting out the door on time and without technical error.

Operational marketing services include

  • Campaign design (IBM Omni Channel and IBM Marketing Cloud)
  • Customer Experience Marketing Strategy
  • Customer Journey planning
  • Campaign Resource Augmentation
  • IBM Marketing Cloud – Campaign Automation – resource augmentation and training
  • Reporting and analytics – planning and data mapping
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